It has to be a tough gig being on the Internet Explorer team at Microsoft. Mention IE in a room full of web developers and the best reaction you can probably expect is a sigh. You’re more likely to see fists shaken at the sky or hear muttered curses. But why?
Some people explain the IE hate as just part of an anti-Microsoft prejudice. That’s sort of a non-answer. Why do people have negative feelings toward Microsoft? There are reasons for those anti-Microsoft feelings. One of those reasons is certainly just discomfort people have toward large companies that have power over them. But those kind of feelings apply to Google and increasingly Apple as well. In the case of Microsoft, though, web developers can look back at an incident where that power was wielded against something they loved - Netscape.
The Ghost of Netscape
For many web developers today, Netscape was their first web browser. Think about that. Netscape was the web at a time when a lot of us fell in love with the web. What are we today? Web developers. Turns out we liked the web quite a bit. And we liked Netscape.
Microsoft killed Netscape in a way that seemed very unfair.
Microsoft bundled IE with its near-ubiqutous operating system. This was in the bad old days of the “Browser Wars” when there were no web standards to speak of. If you wanted to do anything fancy at all (and standards for “fancy” were much lower), you had to think very hard about which browser you were on. Microsoft’s move to tie the browser to the OS said: “Target what you want, but everybody’s going to have IE. They might not have Netscape.”
It still pains me to say it, but Microsoft pushed the state of the art for web browsers forward a lot in those years. A lot of the great browser features we have today came from IE. Internet Explorer became the better browser. But what we remember is what Microsoft did to Netscape. We remember how they betrayed our trust and killed something we loved.
But that’s all in the past, right? Ancient history in Internet years. Microsoft got slapped by the DoJ and some European anti-trust stuff also - they’ve done their time. What about the IE of today? Well, not so fast.
The IE of Yesterday
Microsoft had won the browser wars by the time it released IE 5.5. Netscape 5 was never released. When Netscape gave its source code to the community, the community decided: “uh, let’s just start from scratch.” Netscape 6 was released as just a re-branded copy of a pre-1.0 version of Mozilla. It was buggy and a resource hog.
It’s not surprising that Microsoft released IE 6 and declared victory. Netscape had been vanquished. Microsoft had proven that they could come from behind and create a better browser. I imagine there were ticker-tape parades in Redmond.
The year was 2001. Little did anyone suspect that the year would stay 2001 for more than a decade.
Complex software tends to have bugs. The more complex, the more chance for bugs. Bugs in network-connected software tend to get exploited and turned into security holes. The web browser is simultaniously one of the most complex and one of the most network-connected pieces of software on any given computer. If you don’t keep your browser up-to-date with the latest security patches, you’re going to get exploited.
So Microsoft supported IE 6. Patches came out at regular intervals. But they were mostly just security fixes. Microsoft wouldn’t fix rendering bugs because they didn’t want to rock the boat. Sites out there depended on the sometimes quirky (to put it politely) rendering that IE gave them.
Meanwhile Mozilla hit 1.0. Then Firefox grew out of Mozilla. Then it turned out people really liked Firefox. Even Apple got in to the browser race with Safari. Microsoft decided they had to step up their game, so they got the team back together and came out with IE 7 around the same time Firefox 2.0 was coming out - late 2006.
IE 7 was a huge improvement over IE 6. It had a tab-based interface that had become popular - that was nice for users. Developers cheered because a lot of the rendering bugs they had been tearing their hair out over with IE 6 had been fixed. “Finally,” we thought, “these IE 6 bugs we have been wrestling with for five years are no more!”
Microsoft put IE 7 out through Windows Update… but as an optional update. Optional? It turns out that some “enterprises” didn’t want to update to IE 7. They all had internal apps that depended on the rendering bugs in IE 6.
And enterprises weren’t the only IE users that stayed on IE 6. Lots of Windows users never consider installing optional updates. They’re barely comfortable installing the required updates - an optional update just sounds like an invitation to break their computer.
So at the end of 2006 Microsoft was supporting two browsers - IE 6 and IE 7. And that meant that web developers had to support IE 6 and 7 also. All our cheers at the release of IE 7 turned to cries of frustration.
The pattern repeated when IE 8 came out in 2009 - optional updates. Microsoft started supporting three browsers - web developers supported three versions of IE.
Why is IE 6 still supported?! It is apparently Microsoft’s policy to keep supporting the major browser version that was current when the operating system was released. For Windows XP, that browser was IE 6. And when will Windows XP support end? I think it’s not until 2014. At that point IE 6 will have been on the market for thirteen years. Thirteen years!
This should have never happened. Microsoft bowed to the wishes of some of its big business clients by supporting old major releases of IE. In doing so they decided to screw over web developers. Does that piss us off? You bet it does!
When IE 7 came out, IE 6 should have ended. You want a security patch for IE 6? Here - it’s called IE 7. Sure it would have been painful for a lot of companies, but guess what - supporting multiple versions of IE is a hell of a lot more painful to a lot more companies. And those companies that still haven’t broken out of IE 6-land? They are in for one hell of a rude awakening when XP support ends. All this “don’t rock the boat” policy has gotten us is a really unstable boat.
And Microsoft hasn’t changed their policy. They’re still going to support IE 7 until Vista falls out of support. And IE 8 until Windows 7 is no more. How long will that be? How many different versions of IE will we have to worry about?
Make no mistake - IE is a giant dick in the eye of all web developers. And Microsoft has chosen to make it so.
How can they fix it? They can stop supporting major releases for so long. Just support the latest version! What the hell is a “major” release anyway? Google increases the version number of Chrome any time someone sneezes. It doesn’t matter. Call the next version of IE 9.0.1 and make it a required update to all 9.0 users! Do not make an IE 10 that you support along side IE 6, 7, 8 and 9! What the fuck is wrong with you people?
A Big Problem
Remember Steve Ballmer’s “Developers, developers, developers” speech? He was right. Developers are important. It is not good business for Microsoft to be hated by the developer community. And guess what - a large percentage of developers are web developers. And Microsoft has fucked us over for years.
Could they make us happy now? I don’t know. Maybe Microsoft’s best strategy would be to continue fucking us over forever. Eventually all developers will hate Microsoft and never build on one of their platforms again. But in the meantime they can squeeze all their locked-in customers to the fullest.
I really can’t imagine a Microsoft that could win me over now. A more useful web just makes Microsoft’s main products less important. Why would they help it? But the web is moving forward weather Microsoft comes along or not. And in spite of anything Microsoft does, it’s a wonderful ride.